Customer Service

I recently purchased my ResMed Device online, supplied by the Cpap Clinic. The cost of the device itself saved me almost $2000, compared to a "Care Provider" my doctor referred me to. But I required some assistance in setting up the device. An email to the Cpap Clinic brought an immediate response and excellent advice and help via email and a phone conversation. MANY THANKS TO JULI. Service doesn t get any better than this! *****

Joseph Granacher Nanoose Bay

Best Customer Service Ever

After finding out that my machine was recalled and I was to stop using my machine immediately, I was terrified to think I would have no therapy till the situation with Phillips was resolved. I contacted Juli at the CPAP Clinic and was advised to contact my insurance provider to authorize a replacement. When they said go ahead, Juli expedited a new machine the same day, and after only 2 business days, it arrived ( I live in Alberta). Such personal service is rare these days and that s why I have been a loyal customer for the past 12 years. Thank-You Juli !!! You and your entire team are amazing !!!!!

Darcy Mandryk EDMONTON

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington