All Information About Shopping Online for CPAP masks, machines and accessories

1. Select the item you wish to purchase. Choose the size you want, and click "Add to Cart" button to add the item to your shopping cart if you wish to use Credit Card or PayPal to pay online.
Interested in something you saw on our site or you do not want to pay online, please contact us by phone on 1-877-430-CPAP(2727) or e-mail sales@cpapclinic.ca with your question and we will do our best to answer you as prompt as possible.

2. If you pay online, once you've added all the stuff you want please click "Proceed to Checkout". Enter your name and shipping address.

3. We will process your order when we receive your payment. You can pay by:

• Credit Card
  
Pay online if you have PayPal account and if you do not have.
If you do not want to pay online, please call our store on 1-877-430-CPAP(2727).

• Email Money Transfer - Fastest and secure way. Use INTERAC EMT to send the payment to sales@cpapclinic.ca, as securrity question set your last name, all small letters.
• Money Order - Faster than a check.
• Check - We must wait 5 days for approval from the bank.

Once you made the order we send you an cofimration form with all the details, including: name, shipping address, item description, etc.
We not process the order without your confirmation of the order.
Before you confirm the order you can change any detail or even cancel the order without any penalty. You will receive your funds back the same day you cancel the order.
An order can be cancelled before it is confirmed. However, once an order is confirmed it cannot be cancelled because it shipped the same day.

We usually ship all orders within 1 business day (M-F), unless it specified on the product page that this item is out of stock. If your order is going to be delayed more than a day or two we will notify you using the contact information provided with your original order.

Yes, our e-commerce transactions are secured and encrypted with a SSL certificate.

Select the item you wish to purchase. Choose the size you want, and click "Add to Cart" to add the item to your cart. Nothing is ordered yet and you can back out anytime or remove any items from your shopping cart.
You can then continue shopping, and every item that you add to your cart will be reflected in your shopping cart. If you wish to change what's in your shopping cart, you can click "View Cart" button. In this area you can remove items.
Once you've added all the stuff you want you then click "Proceed to Checkout". In the checkout there are two steps.
1. Enter your name and shipping address.
2. Review your order, total due, provide your payment information and billing address. Make sure your billing address matches your credit card billing address. Click ORDER NOW and you are done. You will receive a confirmation email in a few moments with all the information on the confirmation page.

Never send your credit card number in an e-mail. Call or fax the store to use your credit card.

Terms and conditions for orders:

Returns - We want you to be satisfied with the goods you receive. If there is any problem with goods shipped (the items is damaged or it does not match details in your order form) then you can return it. You may call us within 5 days of receiving your shipment for a Return Authorization. You may then return the goods to the our head office, the address below. When we receive your return we will refund your purchase price. To receive a refund your goods must be promptly returned (received at the store within two weeks of our ship date) and returned items must be as received out of the box (unused, new condition). Returns are not accepted without a Return Authorization.