The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Juli, an excellent person to deal with. I was looking to upgrade my old machine and various accessories. I stopped by the CPAP clinic in Vaughan, and told Juli what I was looking for. I was very impressed by her knowledge. She took the time to explain the difference between the various new machines on the market; she is passionate and cares about her client. She was extremely helpful. The purchase was very smooth and service after the purchase was even better. She replied to all my questions and concerns very fast. And when she is not in that location, she leaves instructions with her co-worker about my requests. Amazing service. Thank you Juli.
I ordered my item and got it within 3 days but was missing one part so I used the online support and they gave me a number to call.Dominic was really helpful,he saw the mistake and told me would call me back after he checks his inventory.He called back within 10 mins to say that they have what I was missing and sent it right away.Got it two days after.Great service and prices.Will buy from them again.
Derenity Mask discontinued
How can you discontinue the serenity mask standard gel model 9352G. It is so much more comfortable and functional for me compared to the new thin plastic stuff. Highly disappointed.
Don Thomas Victorville, CA
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