The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I really appreciate the excellent help I get from Alex and his staff each time I have to call.
Exceptional service and value
The customer service at CPAP Clinic is outstanding. I ordered the Z1 CPAP unit for a trip to Europe but I didn’t order the battery pack. When I contacted Air Canada to ‘register’ my CPAP device they informed I couldn’t use it without a battery pack. I called the CPAP Clinic for help, the found me a battery pack at a very fair price and shipped it overnight. Thank you CPAP Team!