The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
This is the third time I have purchased something from the CPAP Clinic and their service and prices are EXCELLENT. Delivery is fast and they actually answer their emails promptly. :-) They have free stuff occasionally which is nice.
Phil Mahon Sharon
Top Notch Customer Support
Would highly recommend this company....very helpful and knowledgeable staff.... they will assist you every step of the way starting from the time you are gathering information on which products should you get, which machine would work for your condition, any compatibility issues, etc. up to the point where making it sure that everything will be covered with regards to insurance benefit claims. with regards to the pricing, it is definitely way lower compared to other clinics. Thanks so much to Gabriel who have been totally helpful along the way.
© ResMed 2009-2019. Images used under license.