The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
best supplier in the country
this is by far the BEST cpap company to deal with. They allow 30 days to test the mask and if not suitable you get to try another and in my case it took 6 different masks to find the perfect one. They also match prices with any canadian company even online ones. Very friendly , knowledgable and helpful. I dealt with Melissa who is a gem. Thanks so much. I am now sleeping much better and am more alert during the day. Cpap Clinic has a dedicated customer in me
Best CPAP Vendor Bar None
My ICON Premo died out of warranty but before I was eligible again for ADP funding. Rather than purchasing a new APAP unit at full cost, Robert at the Vaughan location directed me to a program for Fisher and Paykel machines that break after the warrenty is up. This saved me hundreds of dollars and my insurance will cover the costs. Robert took his time to go over the machine and its features and made sure I was comfortable with it, despite the fact that it was a busy morning for him. Hands down, this was the best experience I ve had with any CPAP vendor ever. Don t deal with anyone else because they can t compare to the expertise and great customer care that CPAP Clinic provides.
Patrick Houston Keswick
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