The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Very friendly excellent service, all my questions are answered .There is a very wide selection of CPAP supplies . I strongly recommend seeking their advice and renewing my equipment with them.
peter s Toronto
Much to my chagrin, I just recently started using a CPAP machine. When I was still in testing mode, I was having a disagreement with my service provider, here in Ottawa; so a friend referred me to Rob Pearce in the Mississauga CPAP Clinic. I was apprehensive about doing the deal long distance; but was I surprised. I couldn t believe the support and encouragement he provided. He also sent me a loaner, which I received in 3 days; and my purchased machine arrived 5 days later. Rob and his colleagues were efficient and professional and answered all my concerns. And the icing on the cake was that his price was better than the quote I had received from the Ottawa company. I would not hesitate to recommend having your CPAP needs provided by CPAP Clinic. They understand the meaning of service.
Jack Curran OTTAWA
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