The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
I live on Vancouver Island. I called first and discussed what I was looking for in a machine. The person I talked with provided me with a price that was over $1000 less than my local dealer. I was asked to submit my prescription by email. After it was approved and within 2 hours I was provided with a link to order. After ordering I received a confirmation and follow up email when the machine was ready to send. The pressure and ramp was preset and a few extra filters thrown in. Altogether in less than a 24 hours my order was made, processed and the CPAP machine sent to me. Five days later my CPAP arrived. Great communication. Very quick, friendly and efficient service. Will definitely recommend and have them assist me with future purchases.
CPAP CLINIC.ca is #1
IT was very easy to order on the phone. Viberly from Mississauga knew her machines and accessories, plus an excellent knowledge of sleep apnea. I ordered a ReS MeD AIRSENSE 10 with humidair and climate control and a nasal mask. I received my order a week after. I am very satisfied with the excellent service from Viberly. And the RESMED airsense 10 is excellent and quiet.
Jacques Pouliot North Tetagouche
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