Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
Juli, an excellent person to deal with. I was looking to upgrade my old machine and various accessories. I stopped by the CPAP clinic in Vaughan, and told Juli what I was looking for. I was very impressed by her knowledge. She took the time to explain the difference between the various new machines on the market; she is passionate and cares about her client. She was extremely helpful. The purchase was very smooth and service after the purchase was even better. She replied to all my questions and concerns very fast. And when she is not in that location, she leaves instructions with her co-worker about my requests. Amazing service. Thank you Juli.
Hello! I live in Romania and I bought a Philips Respironics AutoBipap from you. I want to say that the price was very good, considering the low salaries in my country; the device arrived very quickly from Canada to Romania, it took longer from the time it entered my country until I received it (here it was the fault of the courier from my country); the device arrived in order and exactly as I ordered it. I am very satisfied with the collaboration with you, I appreciate you and I hope to collaborate with you in the future and I hope you will still have affordable prices and offers. Thank you very much!
augustin hariton Iași