The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
excellent service I baughat res-med machine and mask. i received outstanding service and i found staff is very helpfull and knowledgable.
j. dhinsa thornhill
Best CPAP Vendor Bar None
My ICON Premo died out of warranty but before I was eligible again for ADP funding. Rather than purchasing a new APAP unit at full cost, Robert at the Vaughan location directed me to a program for Fisher and Paykel machines that break after the warrenty is up. This saved me hundreds of dollars and my insurance will cover the costs. Robert took his time to go over the machine and its features and made sure I was comfortable with it, despite the fact that it was a busy morning for him. Hands down, this was the best experience I ve had with any CPAP vendor ever. Don t deal with anyone else because they can t compare to the expertise and great customer care that CPAP Clinic provides.
Patrick Houston Keswick
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