The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Thanks for all your help! Amazing customer service!
I will definitely be ordering in the next couple of weeks.
Thanks again for all your help!
Mike B. Manitoba, Canada
Alex visited me at my workplace to deliver and set up the machine rather than me having to go out all the way to Vaughn. The initial machine developed a fault and Alex quickly got another machine to me. I ve bought all my consumables from the CPAP Clinic over the phone and the service has been both easy and quick. OUTSTANDING service from this company.
Colin Bray Toronto
I live on Vancouver Island. I called first and discussed what I was looking for in a machine. The person I talked with provided me with a price that was over $1000 less than my local dealer. I was asked to submit my prescription by email. After it was approved and within 2 hours I was provided with a link to order. After ordering I received a confirmation and follow up email when the machine was ready to send. The pressure and ramp was preset and a few extra filters thrown in. Altogether in less than a 24 hours my order was made, processed and the CPAP machine sent to me. Five days later my CPAP arrived. Great communication. Very quick, friendly and efficient service. Will definitely recommend and have them assist me with future purchases.