The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
Alex visited me at my workplace to deliver and set up the machine rather than me having to go out all the way to Vaughn. The initial machine developed a fault and Alex quickly got another machine to me. I ve bought all my consumables from the CPAP Clinic over the phone and the service has been both easy and quick. OUTSTANDING service from this company.
Colin Bray Toronto
Great Service, Great People
I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors. In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.
David Gilbert Mississauga
I purchased my machine from a different company and I wasn’t happy because they just sold me the machine and left me hanging. I called CPAP Clinic and Leo helped with my mask. She was helpful and very knowledgeable. I will continue to deal with them from now on.
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