The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
I phoned to order a new hose for my CPAP machine and received excellent service. The hose was on sale with no shipping cost and there was a promotion on that gave me a second hose at no cost plus a container of wipes. Everything just cost me $18.30. I received everything in the mail three mailing days later. I was very surprised and pleased to get it so fast. I will most definitely contact you when I need parts again.
Eleanor McNutt Truro, N. S.
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Wow Fast and very helpful srvice
My local Vancouver Island CPAP store wanted $2400 for an S10 RESMED including $400 extra for the humidifier tank that already comes with the machine. They also told me that I couldn t get extended medical insurance if I bought online. Wow , this is totally untrue. I found CPAP clinic through several references on a CPAP forum. Talked to the manager on the phone and got the same machine for $980, delivered to my home at no extra cost and my extended medical insurance paid for it. The service offered by CPAP Clinic is great. They even threw in some extra filters with my order for free. Fast, very helpful and I will be a repeat customer because of my experience. Dennis Nanaimo BC
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