Most CPAP machines today have 2 filter options: Pollen and Ultrafine. Pollen filters can be reused and therefore more cost effective. The pollen filter will filter out larger particles like pollen, dust and pet dander. Pollen filters will not filter out microbial particles (i.e. viral and bacterial particles). Ultra-fine Filters will filter out smaller particles, but are not reusable.Pollen filters are the reusable counterpart to Ultra-fine Filters which are disposable. Pollen filters can be washed and reused up to 5 times or until they become deteriorated.
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Great Service - Excellent Value - Stop Looking
My wife and I have been dealing with CPAP Clinic for a few years. We have also had sleep doctors try to direct us to other clinics. Don t do it. If you need this kind of service this place is excellent. We will never go anywhere else. Value: CPAP machines are partially funded by OHIP and there are standard packages that you can get at any clinic right? WRONG. These people are honest and provide a complete package INCLUDING a modern mask. They will consult and fit you and ensure you have equipment that works for you. Some other clinics will have you spending hundreds extra on an appropriate mask, returning multiple times to their clinic and wasting precious sleep getting the right mask. There is no up-sell pressure on anything. They try to get you the best package day 1 and anything you do buy yourself in the future (like replacement masks and filters) is sold at a competitive price. Knowledge: They know all the gear and all of the products. They deal with enough people that they can tell you what real users think about anything as opposed to repeating company marketing. It is important to have someone accessible that can help with your equipment and also ensure your doctors are getting your sleep data. You can shop here confidently. Stop looking.
Michael M Toronto
Customer Service Excellence
I was at the Barrie store today to get my first CPAP machine. The customer service I received from Robert and June was second to none. They educated me on the product, assisted me with everything I needed and a professional and pleasing manner. Very informative, personable and a pleasure to speak with. The store pricing and service puts another supplier in the Barrie area TO SHAME (CPAP Store by PROFMed) I would HIGHLY RECOMMEND this store and these PROFESSIONAL HEALTH CARE service members. In my opinion this is the ONLY place to get a CPAP machine. A very enjoyable and educational experience. THANK YOU, THANK YOU VERY MUCH!!!!
David Hodgins ANGUS