The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
I was looking to upgrade my machine after an updated visit with my sleep Doctor. Had narrowed my choices down to CPAP Clinic and one other and started with CPAP Clinic ... and am so glad I did. The visit to the local store was great - friendly service, good questions, a real sense that they wanted to understand my needs. I had a very good idea of which machine I wanted ant the technician (Gabriel) did a great job of explaining the features, how it compared to the machine I had been using, and items I was not aware of. The price for it was very good - same as the web price. It was a bit more expensive, but CPAP Clinic took care of the call to the Ontario GOVT for the ADP renewal and all of the paperwork - well worth the difference in price. They did price match for a spare mask I wanted to get as well. Gabriel explained the follow up they do, including the cleaning and machine check every six months. I am now a believer in this organization, and will also be sharing my experiences with my sleep doctor. Thanks Gabriel and the team at CPAP Clinic!
Michael Guerin Mississauga
I have been going to the Dixie Road branch for more than a year and each time I am impressed by the prompt, patient and careful service provided by the CPAP clinic. I discovered them online last year and called them up and their response was encouraging and compassionate. I was very sleep deprived at the time! I went to the Dixie Road branch and got excellent service from them. I remember Rob Pierce in particular, who was incredibly patient with me and helped me find just the right mask! I went back to them this week for a replacement mask and their service was just as good!
Almas Zakiuddin Mississauga
Very happy with the service
I am a long time CPAP user. I started out using another CPAP retailer and was quite happy there until the person I normally deal with left the company. I decided to search around for another company and found CPAP Clinic in Vaughan. I have been dealing with Juli and Melissa for several years now. They have both provided me excellent customer service. They are kowledgable, patient, and helpful. Thank you Juli, Melissa. I definitely recommend this company.
Harry C. Vaughan
© ResMed 2009-2019. Images used under license.