The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I live on Vancouver Island. I called first and discussed what I was looking for in a machine. The person I talked with provided me with a price that was over $1000 less than my local dealer. I was asked to submit my prescription by email. After it was approved and within 2 hours I was provided with a link to order. After ordering I received a confirmation and follow up email when the machine was ready to send. The pressure and ramp was preset and a few extra filters thrown in. Altogether in less than a 24 hours my order was made, processed and the CPAP machine sent to me. Five days later my CPAP arrived. Great communication. Very quick, friendly and efficient service. Will definitely recommend and have them assist me with future purchases.
Excellent service and great prices.
I have made several purchases from this company, in the last year,and I was definitely impressed with each transaction. Calling their toll free number I was greeted with courteous and knowledgeable staff. Shipping was unbelievably fast and all items received were undamaged and exactly what I had ordered. I highly recommend this company to others who are in need of quality equipment and professional guidance.
Purchased a CPAP sanitizer on a Monday and it arrived on Thursday morning. That is what I call fast as I live in Edmonton.However it seems that a letter mail sent a week later took 5 days to arrive. Not CPAP clinics fault as the delay on the letter mail comes from Canada Post. Will let everyone that I know that this is the place to deal with