The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
It was the pricing that first attracted me to the site and it is the service that keeps me coming back. The phone calls adds that personal touch and the advice given comes from a sound knowledge base. I've recommended CPAP Clinic to all that I know who use CPAP
Steve Campbell River
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy.
We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Thank you CPAP Clinic
I received top rate products, service and delivery from this wonderful team. Their website is user-friendly, their products superior to any others I ve used to date and their service and delivery was exemplary.
I would recommend them to anyone and will continue to use them when required. They go that extra mile and make you feel that customer service is once more important to the company as well as the client!