The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I have been working with Jili at your Dixie Road location for a couple of months now. I came to her with a complete list of issues: CPAP machine not working correctly, mask would not fit correctly because of my full beard, using the machine with very little or no results, etc, etc.
Juli is friendly, very patient and extermely knowledgable. I now have a machine and a face mask that work. I'm sure that if it wasn't for Juli's help I would have stopped using the machine weeks ago.
Thank you Juli
Dennis Small Grimsby
Alex visited me at my workplace to deliver and set up the machine rather than me having to go out all the way to Vaughn. The initial machine developed a fault and Alex quickly got another machine to me. I ve bought all my consumables from the CPAP Clinic over the phone and the service has been both easy and quick. OUTSTANDING service from this company.
Colin Bray Toronto
Great service & prices !
I was on a clinical trial in a Montreal Hospital. The trial was nearing the end and it was time to return the trial machine and get my own. I shopped around Montreal and then online and found this site. They had the best prices (I saved around 800$ compared to Montreal prices!) and the service is great! They answered my e-mail very fast and did a follow-up. I am happy I found them.