The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I was happy to be able to buy just the cushion for the mask, although I did feel it was very expensive at $75. It seems to have increased to more than double in the past year. However, it was shipped promptly and received within three days and there were no shipping charges. I hope we will continue to be able to buy parts for the mask and hope they will not increase anymore in price. It is cheaper to buy a complete mask, but if you have a few masks on hand that only need one or two parts it does not make sense to throw them out.
Eleanor McNutt, Truro, N. S. Truro, N. S.
I phoned to order a new hose for my CPAP machine and received excellent service. The hose was on sale with no shipping cost and there was a promotion on that gave me a second hose at no cost plus a container of wipes. Everything just cost me $18.30. I received everything in the mail three mailing days later. I was very surprised and pleased to get it so fast. I will most definitely contact you when I need parts again.
Eleanor McNutt Truro, N. S.
The telephone service was friendly and knowledgeable. The parts I needed were shipped the day I ordered them, and arrived the next day.