Great Service, Great People
I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors. In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.
David Gilbert Mississauga
Great Product and Service
I was very satisfied with the prompt delivery of my mask as well as the product itself. I ve been using this same mask, the ResMed AirFit N20 Nasal mask and tubing from the same company, heated for added comfort. From the time that I ve been diagnosed with sleep apnea, about four years ago I believe, I have been getting my mask from this company. What I love about them was that they give you personalized service. On my first visit, to their Mississauga branch on Dixie Rd, the technician who s name is Bob I believe, made me feel very relaxed and understood that as I was coming in for a mask for the first time, I was probably sleep deprived, cranky, scared of what the mask would entail and as skittish as a horse ready to bolt if there were any harsh moves and responses. His approach made me feel that yes, these people are professionals. As a result, I calmed down, was able to choose a mask that on my first try, worked for me. I have not changed my mind since then. I think this is the best place to go or (during this lockdown) contact on the phone for a consultation. Thank you CPAP!
Almas Zakiuddin Mississauga
Deamstation 2 water resovoir problem
Got my beautiful new replacement machine only to find tiny hairline cracks around bottom of water reservoir, now leaks out! Called company and they will not replace it as it’s past 3 month warranty For this much money I’m very disappointed
Kim Deamude Ridgeville