Juli, Juli, Juli
I have been working with Jili at your Dixie Road location for a couple of months now. I came to her with a complete list of issues: CPAP machine not working correctly, mask would not fit correctly because of my full beard, using the machine with very little or no results, etc, etc. Juli is friendly, very patient and extermely knowledgable. I now have a machine and a face mask that work. I'm sure that if it wasn't for Juli's help I would have stopped using the machine weeks ago. Thank you Juli
Dennis Small Grimsby
Thank you Ben Esguerra for your help. Great service. Michael S
Michael Scott Gore, QC
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa