I bought a Z1 machine from CPAP Clinic for travel and my business travel. This is a fantastic medical device, a lightweight device and does not take place in luggage compared to other CPAP. I save around $200 compared to purchasing it from suppliers in the province of Québec for the same service and after sale service. Before buying this machine, I exchanged emails with CPAP Clinic and they responded quickly to all my questions. As I was in Mississauga for business matters, they put a machine on hold for a couple of days before my travel for a pick up in store. Otherwise, they were ready to ship it to me at home. When I arrived in store, they set the machine for me. They provided me an excellent service. Congratulations! J ai acheté un CPAP Z1 de CPAP Clinic pour mes voyages et mes déplacements d affaires. Ce dispositif médical est fantastique en plus d être léger et de ne pas prendre beaucoup de place dans les bagages par rapport aux autres CPAP. J ai épargné environ 200 $ comparativement à avoir acheté cet appareil auprès de fournisseurs au Québec et ce, pour le même service et pour le service après vente. Avant d acheter cet appareil, j ai échangé des courriels avec CPAP Clinic et ils ont répondu rapidement à toutes mes questions. Comme j étais à Mississauga pour des raisons d affaires, ils ont mis une machine de côté pour quelques jours avant mon déplacement d affaires pour une livraison en magasin. Autrement, ils étaient prêts à me l expédié à la maison. Quand je suis arrivé au magasin, ils ont préparé l appareil pour moi. Ils m ont fourni un excellent service. Félicitations!
Louis Terrebonne, Québec
The telephone service was friendly and knowledgeable. The parts I needed were shipped the day I ordered them, and arrived the next day.
Great Service, Great People
I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors. In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.
David Gilbert Mississauga