The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
The telephone service was friendly and knowledgeable. The parts I needed were shipped the day I ordered them, and arrived the next day.
My initial purchase of a Z1 CPAP in January 2016 was very satisfactory staff interaction -fast, efficient delivery, and great product. This fall I received an error message on the machine and phoned for assistance. Dominique immediately asked me to return the Z1 for examination, and promptly informed me that I would get a Warranty replacement from the manufacturer. He was very professional and helpful, kept me informed, and now I have received a brand new unit. Just excellent service and personal assistance.
Ben Nelson, BC
Very happy with the service
I am a long time CPAP user. I started out using another CPAP retailer and was quite happy there until the person I normally deal with left the company. I decided to search around for another company and found CPAP Clinic in Vaughan. I have been dealing with Juli and Melissa for several years now. They have both provided me excellent customer service. They are kowledgable, patient, and helpful. Thank you Juli, Melissa. I definitely recommend this company.
Harry C. Vaughan
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