The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I have been working with Jili at your Dixie Road location for a couple of months now. I came to her with a complete list of issues: CPAP machine not working correctly, mask would not fit correctly because of my full beard, using the machine with very little or no results, etc, etc.
Juli is friendly, very patient and extermely knowledgable. I now have a machine and a face mask that work. I'm sure that if it wasn't for Juli's help I would have stopped using the machine weeks ago.
Thank you Juli
Dennis Small Grimsby
Exceptional service and value
The customer service at CPAP Clinic is outstanding. I ordered the Z1 CPAP unit for a trip to Europe but I didn’t order the battery pack. When I contacted Air Canada to ‘register’ my CPAP device they informed I couldn’t use it without a battery pack. I called the CPAP Clinic for help, the found me a battery pack at a very fair price and shipped it overnight. Thank you CPAP Team!
Tim V Sarnia Ontario
Excellent service and very professional
I have been using CPCP Clinic for the past 6 years (4 times a year on average) and constantly received great products (with great warranties) along with excellent service.
I`ve always had a great experience each time I dealt with Alex and his team. Alex truly cares about your needs and he goes out of his way to make sure you are satisfied. I find the prices to be very good and the shipping is very fast as well.
I definitely recommend them for any of your CPAP supplies needs.