The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I bought a new nasal mask 3 weeks ago and recieved it within a week, but it was to big. I sent it back and recieved a new one within 1 week. Service is exceptional, will take back within 30 days and will match price. Way to go Cpap Clinic. Will certainly buy again for any of my cpap needs.
Neil Bowman Saanichton B.C.
Best CPAP place in Mississauga
I was very pleasantly surprised when I contacted this store. They are simply wonderful both at customer service and honesty. I was treated professionally from the start and the staff (Nurse) was exceptionally detailed and very friendly. This will be my go-to store from this point forward and I hope you will call this place first otherwise you will not be happy (others will try to upsell and over-charge you for more inferior service)! Thank you to the staff at the Mississauga store.
David Levin Mississauga
Great Service, Great People
I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors.
In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.