The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I ordered my item and got it within 3 days but was missing one part so I used the online support and they gave me a number to call.Dominic was really helpful,he saw the mistake and told me would call me back after he checks his inventory.He called back within 10 mins to say that they have what I was missing and sent it right away.Got it two days after.Great service and prices.Will buy from them again.
I purchased my machine from a different company and I wasn’t happy because they just sold me the machine and left me hanging. I called CPAP Clinic and Leo helped with my mask. She was helpful and very knowledgeable. I will continue to deal with them from now on.