The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Je suis de la regions de montréal et tout les fournisseurs de machine CPAP sont très dispendieux (2000$ et +) pour le meme équipements. J ai eu cette référenca par une amie, j hésitait à acheter une machine sur internet car c était ma première machine et je ne savait pas vraiment comment cela allait fonctionner. Pour 700$ de moins je me suis essayer ! ils ont répondu a toutes mes questions rapidements et je peux vous dire que j en était gêner de poser autant de questions mais les réponses était clairs et precise et ils m ont fait sentir que ca leur fesait plaisir de me répondre ! La machine à été pré-programmer selon ma prescription, envoyer la journée meme que j ai passer la commande, super service et très rapides. Même un fois la machine recu, j avais d autres question et ils se sont fait un plaisir de m y répondres. Mon pneumologue as pris en notes les informations afin de pouvoir referrer les personnes qui n ont pas d assurances !
Félicitation a toute l équipe !
res med 9
over 2 years ago i contacted Alex at Cpap clinic...a friend of mine had shown me his unit....I called alex while in front of my friends unit....Of course i was apprehensive about buying something as important as a apap....Alex was very patient and as they say.....no questions are bad ones.....I am thrilled at the difference the new machine made....I have recommended several customers to the Cpap Clinic.....As for my health...the simplicity and quietness of the product is fantastic and i get a great nights sleep....If you dont want to order on line just call these folks....Their is no pressure to buy,,,,And they have wonderful products with great warranties.....Alex will focus on you...in my case i had previous issues with masks.....that ended when i ordered from the cpap clinic....Cant say enough good things about these folks
Juli, an excellent person to deal with.
I was looking to upgrade my old machine and various accessories. I stopped by the CPAP clinic in Vaughan, and told Juli what I was looking for.
I was very impressed by her knowledge. She took the time to explain the difference between the various new machines on the market; she is passionate and cares about her client. She was extremely helpful.
The purchase was very smooth and service after the purchase was even better. She replied to all my questions and concerns very fast. And when she is not in that location, she leaves instructions with her co-worker about my requests.
Amazing service. Thank you Juli.