The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca
I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday.
The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information.
I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed.
I have the items I ordered and will place all future orders through this company.
Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization.
Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
I placed an order yesterday for some replacement gels for my mom s mask and...they arrived today, free shipping included. All the other places I phoned and even placed an order with never even bothered to reply. I guess they see it as a bother, unless you order big ticket items.
You have found a new customer. Thank you.
After extensive research I contacted CPAPClinic to find a new CPAP as mine was getting old (15 years). I searched many providers but kept coming back to CPAP Clinic. I bought the ResMed Airsense 10 Autoset at a very good price. I placed my order on Tuesday morning and it arrived Wednesday lunch time. Amazing service.