The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I needed a new mask and wanted to test out a few.
I landed up spending a lot of time trying out 3 masks and was treated with courtesy and patience even though I took a long time trying them on.
I finally made a decision and was reminded of the 30 day trial period.
Am very happy with the service and the price.
Cpapclnic is now my new supplier
I bought a Z1 machine from CPAP Clinic for travel and my business travel. This is a fantastic medical device, a lightweight device and does not take place in luggage compared to other CPAP. I save around $200 compared to purchasing it from suppliers in the province of Québec for the same service and after sale service. Before buying this machine, I exchanged emails with CPAP Clinic and they responded quickly to all my questions. As I was in Mississauga for business matters, they put a machine on hold for a couple of days before my travel for a pick up in store. Otherwise, they were ready to ship it to me at home. When I arrived in store, they set the machine for me. They provided me an excellent service. Congratulations!
J ai acheté un CPAP Z1 de CPAP Clinic pour mes voyages et mes déplacements d affaires. Ce dispositif médical est fantastique en plus d être léger et de ne pas prendre beaucoup de place dans les bagages par rapport aux autres CPAP. J ai épargné environ 200 $ comparativement à avoir acheté cet appareil auprès de fournisseurs au Québec et ce, pour le même service et pour le service après vente. Avant d acheter cet appareil, j ai échangé des courriels avec CPAP Clinic et ils ont répondu rapidement à toutes mes questions. Comme j étais à Mississauga pour des raisons d affaires, ils ont mis une machine de côté pour quelques jours avant mon déplacement d affaires pour une livraison en magasin. Autrement, ils étaient prêts à me l expédié à la maison. Quand je suis arrivé au magasin, ils ont préparé l appareil pour moi. Ils m ont fourni un excellent service. Félicitations!
Louis Terrebonne, Québec
Outstanding provider for both CPAP equipment and assistance
As a CPAP user for over 6 years, I was delighted to find CPAP Clinic about 4 years ago. After my experience with 2 other providers they are in a league of their own. Over the last period of 4 years I have bought online or just walked in and the service is always the same - helpful, knowledgeable, fast and reliable and, in comparison to other providers, extremely reasonable costs. I must thank Melissa, Julie, Bill and Alex who have each helped me at one time or another for their patience and assistance in improving my CPAP experience. I just bought my 2nd machine after 5 years - Airsense 10 - and I am amazed at the improvement the experience. I highly recommend the CPAP Clinic for anyone needing CPAP material or assistance.