The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Hubert was my helper and was very knowledgeable and helpful. I would certainly deal with this person again.
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
Would leave 0 star if possible ordered F20 mask on Mar 6 online it said there were 12 in stock got an email saying out of stock but would be shipped in a day or two. I just talked with them and they say 1 more week for stock to arrive they charged my credit card at time of order so I paid for something I can t use had to cancel order to get my money back online it says 9 in stock rep says online not updated. They need to get on the ball.