The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Today I ordered my first CPAP machine and have been blown away by the service. By the time I placed the order their shipments had gone out for the day. Viberly took my order and said I had just missed the pick up by Canada Post for today so my order was to be shipped out on Monday. I have to say I was a little disappointed as was hoping to ge started on therapy as soon as possible but was satisfied with the excellent help I received. When I just now checked my emails I see that sure enough they went above and beyond and shipped ny parcel today. Now that is service. I will for sure be recommending them big time. Thank you
Great Customer Service
I tried the CPAP machine but it was very uncomfortable for me, I discontinued use and now seeking alternative to my sleep apnea. However, I must recommend the CPAP clinic, it is a company with great staff members top-down. I got a lot of encouragement and support on the use of my CPAP machine, I returned the trial machine late yet in the midst of all that, they were so nice and friendly, considered my plea to wave the charges which I deserved. They listen to the customers, the store is very clean and welcoming. I strongly recommend this clinic!
I ordered a 30 watt power supply for my Resmed S9 as I am traveling and don t want to pack the large heavy 90 watt power supply or the humidifier that came with the S9 while travelling. The order was here on the west coast within the week and it works great!! The size and weight of my suit case also thanks you!! Thank you CPAP Clinic for the great product and excellent service!