The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I was happy to be able to buy just the cushion for the mask, although I did feel it was very expensive at $75. It seems to have increased to more than double in the past year. However, it was shipped promptly and received within three days and there were no shipping charges. I hope we will continue to be able to buy parts for the mask and hope they will not increase anymore in price. It is cheaper to buy a complete mask, but if you have a few masks on hand that only need one or two parts it does not make sense to throw them out.
Eleanor McNutt, Truro, N. S. Truro, N. S.
great experience and best price
im so happy i found this website. cpapclinic.ca saved me almost $200 on the yearly CPAP mask replacement and CPAP supplies.
i also got free disinfection of my CPAP and FREE CPAP wipes.
Great Service, Great People
I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors.
In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.