Exceptional service and value
The customer service at CPAP Clinic is outstanding. I ordered the Z1 CPAP unit for a trip to Europe but I didn’t order the battery pack. When I contacted Air Canada to ‘register’ my CPAP device they informed I couldn’t use it without a battery pack. I called the CPAP Clinic for help, the found me a battery pack at a very fair price and shipped it overnight. Thank you CPAP Team!
Tim V Sarnia Ontario
Forgotten CPAP electrical cord
I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter
Peter Staples Wellington
Excellent Customer Service
I have been a loyal client of cpap clinic,for a many years. The friendly,professional services provided by Alex and his team,has always been spot on. I happened to travel to Toronto, forgetting my cpap machine up north I contacted Cpap Vaughan, spoke with Kiana,explained my predicament,I was told I would receive a call back very shortly. Within 5 mins,I received a call from Charisma. Kiana had given her my concerns, Charisma offered my a loner machine,for the week of my stay,before getting back to my machine up north! Awesome Service! In today s day of poor,impersonal services across the business world,how refreshing to be treated with respectful genuine concern to help! Loyalty appreciated! Many Thanks to Kiana,Charisma,and Alex for his great Staff
Alex Toronto o