I would rate my experience with your company as very positive.

Good Afternoon The web site was easy to navigate and my products arrived promptly. I did have a follow up question that was handled immediately by you staff. Thanks I will use you again and would recommend your company in the future!

Michael

Excellent customer service and products

I want to acknowledge the excellent Customer Service that I have received from Juli at the Vaughan location. I first was diagnosed with Sleep Apnea a few years ago and I was in denial for almost 1 year, then finally decided to get a machine and went to a different place close to Yonge and Steeles and I had the worst experience ever. Fortunately, I did not give up and searched in Google for other CPAP machine places, and one day, I was in Vaughan, and Google lead me to this CPAP location at Vaughan. Juli was very knowledgeable about the products, and about how one may feel when just getting started to use a CPAP for the first time. Her kind approach and patience really made the difference to get me started with my CPAP machine. That first night, I slept for the first time in many years, and woke up feeling energized, as if I had had a Power up sleep. I am very thankful to Juli s professionalism in customer service, the quality of the Resmed product that we chose, her guidance and patience for us to get the most comfortable mask I could have ever hoped for (Dreamworks) after her helping me to try several others. The quality of sleep that I have now has most probably saved my life. I am getting the right care for my body, the right oxygen I need and definitely peace of mind. I decided to buy the cleaning machine, which has worked wonderfully, also giving me the confidence that my mask and machine are very well taken care of. I recently purchased a mask replacement, called her, and as always, her customer support was excellent and got the products shipped to my home right away. Thank you Juli, you make a difference in people s lives.

Elizabeth Evans Toronto

As Always..... Excellent Service!

A huge thank you to Alex for his excellent customer service to me over the phone, helping me to select my new CPAP machine and mask. My new CPAP machine (AirSense 10 Autoset) works great (so very quiet!!). As always, I can always count on Alex for his patience, advice and excellent customer service! My CPAP machine and mask arrived quickly right to my door and the delivery person actually used the doorbell to hand the delivery right into my hands, instead of just leaving it on the porch. I have been a customer for many years - first from BC, Alberta and now Saskatchewan - and have always received excellent service! Thank you Alex!

Brenda Baldwin Moose Jaw SK