Best service ever!!!!
Today I ordered my first CPAP machine and have been blown away by the service. By the time I placed the order their shipments had gone out for the day. Viberly took my order and said I had just missed the pick up by Canada Post for today so my order was to be shipped out on Monday. I have to say I was a little disappointed as was hoping to ge started on therapy as soon as possible but was satisfied with the excellent help I received. When I just now checked my emails I see that sure enough they went above and beyond and shipped ny parcel today. Now that is service. I will for sure be recommending them big time. Thank you
Glenda Kelowna
Amazing Service
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Brian Wabush
Honest People
CPAP Clinic are the most honest people when it comes to selling CPAP machines. When I was looking for my first CPAP machine, all the other sellers were charging double the price upto $2000 on top of OHP cover. I tried four of them and all were trying to rip customers off taking advantage of your ignorance. Finally I got the best price at CPAP Clinic, Mehak, my CPAP representative is very knowledgeable and explained to me the pros and cons of all the options so that I can make the right decision. They charged me a nominal amount. Transparency and helping the customer is the policy of CPAP clinic. I am very much pleased to meet such people, especially those selling medical equipment.
RAVJOT SINGH Brampton
