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CPAP Clinic - Return Policy and Manufacturer Warranties

This Policy is to demonstrate our commitment to protecting you and providing a best service at all times.

Return Policy

Unopened products, excluding pillows and body support products, and products that have manufacturing defects may be returned within 30 days of purchase. All CPAP, APAP and BiPAP devices are not returnable once they have been used. The customer is responsible for return shipping costs. There is no restocking fee for the return.
If you would like to return a product which does not meet the criteria stated above, we might consider accepting the return for a store credit. Please email us at info@cpapclinic.ca; with your name, contact information, order number and your reason for the return of the product. We will review your request and determine if the product can be returned for a store credit.
No refunds or credits will be processed until the product is returned and examined by the CPAP CLINIC staff.




Manufacturer Warranties

All CPAP, APAP and BiPAP devices comes with a 3 years manufacturer warranty. If your device faills to operate, please contact our office at 1-877-430-2727 for assistance. Warranty claim approval is solely at the discretion of the manufacturer. If water damage or misuse is determined to be the cause of the malfunction, the warranty will be voided.
For the warranty replacement, a brand new replacement unit will be given. CPAP CLINIC is responsible for the shipping fee of the warranty replacement.
A device which is no longer covered by its warranty can be shipped to CPAP CLINIC for a repair estimate. It might take weeks to receive such an estimate. Once it has been received from the manufacturer, CPAP CLINIC will contact the customer to discuss the repair.

Alex Novodvorets
644 Millway Ave., Unit #4
Vaughan, ON, L4K 4H4, Canada
Tel: 1-877-430-CPAP(2727)
Fax: 1-888-477-7739
Email: info@cpapclinic.ca

CPAP Clinic reserves the right to change these policies at any time. Any changes to the policy will be posted on this page.

Effective February 1, 2009

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Store Hours

* 1110 Sheppard Ave. East, Unit #13 Toronto, ON, M2K 2W2

Mon-Fri:

9am-7pm

Saturday:

10am-3pm

Sunday:

CLOSED

CPAP Sanitizer

Cleaning and Disinfecting CPAP machines

This disinfector which is capable to kill various bacteria and viruses inside the CPAP machine.

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2009 CPAP Clinic - Canadian, Toronto based, CPAP healthcare provider.

Toll-free: 1-877-430-CPAP(2727)  |  Fax: 1-888-477-7739  |  Email:info@cpapclinic.ca


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