Excellent customer service and products

I want to acknowledge the excellent Customer Service that I have received from Juli at the Vaughan location. I first was diagnosed with Sleep Apnea a few years ago and I was in denial for almost 1 year, then finally decided to get a machine and went to a different place close to Yonge and Steeles and I had the worst experience ever. Fortunately, I did not give up and searched in Google for other CPAP machine places, and one day, I was in Vaughan, and Google lead me to this CPAP location at Vaughan. Juli was very knowledgeable about the products, and about how one may feel when just getting started to use a CPAP for the first time. Her kind approach and patience really made the difference to get me started with my CPAP machine. That first night, I slept for the first time in many years, and woke up feeling energized, as if I had had a Power up sleep. I am very thankful to Juli s professionalism in customer service, the quality of the Resmed product that we chose, her guidance and patience for us to get the most comfortable mask I could have ever hoped for (Dreamworks) after her helping me to try several others. The quality of sleep that I have now has most probably saved my life. I am getting the right care for my body, the right oxygen I need and definitely peace of mind. I decided to buy the cleaning machine, which has worked wonderfully, also giving me the confidence that my mask and machine are very well taken care of. I recently purchased a mask replacement, called her, and as always, her customer support was excellent and got the products shipped to my home right away. Thank you Juli, you make a difference in people s lives.

Elizabeth Evans Toronto

CPAP SERVICE

I have purchased 2 CPAP machines (for my wife and I) after Philips CPAPS have been recalled. I purchased 2 RESmed CPAPS as they are proven safe. The service was great and setting up the pressure was done remotely. My wife had a couple of changes and they were done remotely, instantly. Thank you

Victor COOKSTOWN ONTARIO CA

Alex the Great

i tell this story often to people who ask about my Res med 10.....and the 9 i had before.....I say like anything else its a process to understand the lifestryle change of choosing you future health or just keep suffering.,....Its about the support you can get from someone....I must have talked to Alex 3 or 4 times over a month when he coached me up and i stayed in touch for 10 years....i have bought two such machines.....I got a call from someone who i offered my phone number and said ....you need one but you also will need support....And the Cpap clinic provided me the support until i knew that my Res med 9 and 10 were my best friend.....for 10 years or more i have breathed easier ...my nasal polyps are gone....they went when i used the heated hose.....i actually sleep 7 or 8 hours not two or 3.....Alex i am indebted too you Sir.....

charles gould ssssu