Best Customer Service Ever

After finding out that my machine was recalled and I was to stop using my machine immediately, I was terrified to think I would have no therapy till the situation with Phillips was resolved. I contacted Juli at the CPAP Clinic and was advised to contact my insurance provider to authorize a replacement. When they said go ahead, Juli expedited a new machine the same day, and after only 2 business days, it arrived ( I live in Alberta). Such personal service is rare these days and that s why I have been a loyal customer for the past 12 years. Thank-You Juli !!! You and your entire team are amazing !!!!!

Darcy Mandryk EDMONTON

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington

Alex the Great

i tell this story often to people who ask about my Res med 10.....and the 9 i had before.....I say like anything else its a process to understand the lifestryle change of choosing you future health or just keep suffering.,....Its about the support you can get from someone....I must have talked to Alex 3 or 4 times over a month when he coached me up and i stayed in touch for 10 years....i have bought two such machines.....I got a call from someone who i offered my phone number and said ....you need one but you also will need support....And the Cpap clinic provided me the support until i knew that my Res med 9 and 10 were my best friend.....for 10 years or more i have breathed easier ...my nasal polyps are gone....they went when i used the heated hose.....i actually sleep 7 or 8 hours not two or 3.....Alex i am indebted too you Sir.....

charles gould ssssu