Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.

K. Viers Ottawa

Great Service - Excellent Value - Stop Looking

My wife and I have been dealing with CPAP Clinic for a few years. We have also had sleep doctors try to direct us to other clinics. Don t do it. If you need this kind of service this place is excellent. We will never go anywhere else. Value: CPAP machines are partially funded by OHIP and there are standard packages that you can get at any clinic right? WRONG. These people are honest and provide a complete package INCLUDING a modern mask. They will consult and fit you and ensure you have equipment that works for you. Some other clinics will have you spending hundreds extra on an appropriate mask, returning multiple times to their clinic and wasting precious sleep getting the right mask. There is no up-sell pressure on anything. They try to get you the best package day 1 and anything you do buy yourself in the future (like replacement masks and filters) is sold at a competitive price. Knowledge: They know all the gear and all of the products. They deal with enough people that they can tell you what real users think about anything as opposed to repeating company marketing. It is important to have someone accessible that can help with your equipment and also ensure your doctors are getting your sleep data. You can shop here confidently. Stop looking.

Michael M Toronto

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington