As always, they are fast and very helpful. I never have to wait for assistance, im always greeted and helped within seconds. Im also usually in and out within 5 minutes. Unless i decide to stay longer to ask more questions.
Excellent customer service and products
I want to acknowledge the excellent Customer Service that I have received from Juli at the Vaughan location. I first was diagnosed with Sleep Apnea a few years ago and I was in denial for almost 1 year, then finally decided to get a machine and went to a different place close to Yonge and Steeles and I had the worst experience ever. Fortunately, I did not give up and searched in Google for other CPAP machine places, and one day, I was in Vaughan, and Google lead me to this CPAP location at Vaughan. Juli was very knowledgeable about the products, and about how one may feel when just getting started to use a CPAP for the first time. Her kind approach and patience really made the difference to get me started with my CPAP machine. That first night, I slept for the first time in many years, and woke up feeling energized, as if I had had a Power up sleep. I am very thankful to Juli s professionalism in customer service, the quality of the Resmed product that we chose, her guidance and patience for us to get the most comfortable mask I could have ever hoped for (Dreamworks) after her helping me to try several others. The quality of sleep that I have now has most probably saved my life. I am getting the right care for my body, the right oxygen I need and definitely peace of mind. I decided to buy the cleaning machine, which has worked wonderfully, also giving me the confidence that my mask and machine are very well taken care of. I recently purchased a mask replacement, called her, and as always, her customer support was excellent and got the products shipped to my home right away. Thank you Juli, you make a difference in people s lives.
Elizabeth Evans Toronto
Best prices and service around
Love this place, they ship quick and have the best prices. Unfortunately my work benefits no longer have this company on their list for reimbursement so I either have to pay out of pocket here or buy from a place that is on their list which their prices are normally 3 to 4 times higher and then I will get reimbursed 100% of what I paid. No wonder insurance prices are so high. The insurance company through my work would rather pay 3 times more for a product I need than this company that has decent prices.
TARA COMERFORD Nepean