The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I was happy to be able to buy just the cushion for the mask, although I did feel it was very expensive at $75. It seems to have increased to more than double in the past year. However, it was shipped promptly and received within three days and there were no shipping charges. I hope we will continue to be able to buy parts for the mask and hope they will not increase anymore in price. It is cheaper to buy a complete mask, but if you have a few masks on hand that only need one or two parts it does not make sense to throw them out.
Eleanor McNutt, Truro, N. S. Truro, N. S.
I bought a new nasal mask 3 weeks ago and recieved it within a week, but it was to big. I sent it back and recieved a new one within 1 week. Service is exceptional, will take back within 30 days and will match price. Way to go Cpap Clinic. Will certainly buy again for any of my cpap needs.
Neil Bowman Saanichton B.C.
Have ordered 3 times recently. Excellent pricing, free shipping,quick online or via phone purchase experiences, reputable products, excellent customer service via phone as well with Dominic. Will be a repeat customer.