I bought a Medistrom Pilot-12 battery to run my CPAP on the plane. I had to ask questions by email to choose my battery before purchase. The responses were returned quickly and were perfect . My online purchase was delivered very quickly and exactly meets my expectations.
Pierre Morency Prévost
Awesome service
I was looking to upgrade my machine after an updated visit with my sleep Doctor. Had narrowed my choices down to CPAP Clinic and one other and started with CPAP Clinic ... and am so glad I did. The visit to the local store was great - friendly service, good questions, a real sense that they wanted to understand my needs. I had a very good idea of which machine I wanted ant the technician (Gabriel) did a great job of explaining the features, how it compared to the machine I had been using, and items I was not aware of. The price for it was very good - same as the web price. It was a bit more expensive, but CPAP Clinic took care of the call to the Ontario GOVT for the ADP renewal and all of the paperwork - well worth the difference in price. They did price match for a spare mask I wanted to get as well. Gabriel explained the follow up they do, including the cleaning and machine check every six months. I am now a believer in this organization, and will also be sharing my experiences with my sleep doctor. Thanks Gabriel and the team at CPAP Clinic!
Michael Guerin Mississauga
GOOD CUSTOMER SERVICE
I had the pleasure of meeting Alex during my appointment at your office on February 3rd, 2024. I was impressed by Alex s exceptional customer service skills, and thorough assistance not only to me but also to other customers. His remarkable attention to detail became apparent as he addressed my queries regarding the machine and its functionalities. Alex, with his knowledge and expertise, explained the workings of the machine with clarity and ensured I had a comprehensive understanding. As a new customer, my experience dealing with him was seamless, leaving me both happy and content. I will highly recommend The CPAP Clinic to my friends who may require a CPAP machine in the future with confidence that they will receive the same level of outstanding service that I did.
Michael Roque Toronto