Great Service, Great People

I found this place online while searching for a replacement CPAP machine, they were close to my work so it was convenient to stop by. Called and made an appointment. The Consultant, Rob P., was knowledgeable, helpful, and made my experience above and beyond what I have previously had with other CPAP consultants. The appointment itself was an example of how all customer service interactions should go. Rob took the time to explain all of my options for the best machine for me, then went on to have me try on and experience the best mask for me. The prices for the equipment were fair and below most competitors. In addition to the great in person experience, was the follow up. I received both a follow up email from Rob, to ensure that I was satisfied with my equipment, but I also got a compliance and therapy report that I can request at anytime! This has been the greatest experience with a company that I have done business with in regards to specialty medical therapy, and I wish Rob and the CPAP Clinic many more years of successful business. I will be a repeat customer for life and will continue to support this great business.

David Gilbert Mississauga

Amazing is an understatement

I arrived in Halifax from Ontario only to discover the power cord for my Airmini was missing. My apnea is very severe meaning it is dangerous for me to miss a night let alone several. I checked every store in the area and many online stores. No luck. Either no stick or 5 day delivery. I called CPAPclinic.ca at 2pm my time. I had the cord in my hands 9am next day. I can t say enough about these guys. Special thanks to Heidi in shipping!!

Sean McCaffrey Napanee

Extraordinary Service for many years!

I ve been a client for many years, from the time I lived in BC, then Alberta and now Saskatchewan. The customer service I receive from C-Pap Clinic has always been extraordinary! If you have any questions or enquiries, they communicate right away and are extremely helpful. The products are below any price I ve encountered and the very few local C-Pap stores/clinic I ve visited in my "C-Pap life", never have the mask I love - in fact I ve been told it s "discontinued", which is completely untrue as I have no problem ordering my mask and parts from the C-Pap Clinic. Along with competitive pricing, everything I ve ordered is shipped quickly and with no shipping fees! It s a win-win situation! The few times an item I ve ordered is "out of stock", it s only a few days before they get it in and will let me know. You received an email to let you know when your order is being shipped, so that you can keep an eye out for it to arrive. I love the fact that my supplies are sent by Canada Post, so that I don t have to be home the day a courier company decides to deliver it and just leaves it at the doorstep. My supplies come in my mailbox where they are safe. My C-Pap machine came via courier but I was informed by the excellent courier company upon it s arrival, so it wasn t left at the doorstep. I have been a customer for many years now and I will continue to be a satisfied customer for many more years! Excellent Service!

Brenda Baldwin Moose Jaw SK