The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
Alex, thank you for your quick shipping and expertise. Been a CPAP user for over 12 years, and never will you find a better site, price or customer service as I have experience dealing with CPAPCLINIC.CA
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy.
We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
Excellent Service !!!
I was attended to by Dominique. He was very patient, professional, through and transparent. He explained everything very well and the most about the various options in terms of the machine and the accessories. ...... Its great service.