The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I phoned to order a new hose for my CPAP machine and received excellent service. The hose was on sale with no shipping cost and there was a promotion on that gave me a second hose at no cost plus a container of wipes. Everything just cost me $18.30. I received everything in the mail three mailing days later. I was very surprised and pleased to get it so fast. I will most definitely contact you when I need parts again.
Eleanor McNutt Truro, N. S.
As always, they are fast and very helpful.
I never have to wait for assistance, im always greeted and
helped within seconds.
Im also usually in and out within 5 minutes. Unless i decide to stay
longer to ask more questions.
Juli, an excellent person to deal with.
I was looking to upgrade my old machine and various accessories. I stopped by the CPAP clinic in Vaughan, and told Juli what I was looking for.
I was very impressed by her knowledge. She took the time to explain the difference between the various new machines on the market; she is passionate and cares about her client. She was extremely helpful.
The purchase was very smooth and service after the purchase was even better. She replied to all my questions and concerns very fast. And when she is not in that location, she leaves instructions with her co-worker about my requests.
Amazing service. Thank you Juli.