The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
over 2 years ago i contacted Alex at Cpap clinic...a friend of mine had shown me his unit....I called alex while in front of my friends unit....Of course i was apprehensive about buying something as important as a apap....Alex was very patient and as they say.....no questions are bad ones.....I am thrilled at the difference the new machine made....I have recommended several customers to the Cpap Clinic.....As for my health...the simplicity and quietness of the product is fantastic and i get a great nights sleep....If you dont want to order on line just call these folks....Their is no pressure to buy,,,,And they have wonderful products with great warranties.....Alex will focus on you...in my case i had previous issues with masks.....that ended when i ordered from the cpap clinic....Cant say enough good things about these folks
Great overview of how the CPAP machines work when I came in. They are determined to help find a solution with a mask and CPAP machine that works for you!! They actually read the CPAP data that s a wireless transmission in the unit and get back to you with how well you are doing at controlling your Sleep Apnea. Any questions they explain in an easy fashion to understand and put you at ease. Wish I had found these guys at the start!
Derenity Mask discontinued
How can you discontinue the serenity mask standard gel model 9352G. It is so much more comfortable and functional for me compared to the new thin plastic stuff. Highly disappointed.