The manufacturer recommends that new patients purchase their devices, masks and initial accessories from a homecare company that can provide an individualized patient equipment setup, clinical and after-sales support, and a program to assist patients with therapy success.
CPAP Clinic meets this set of requirements by providing you with the following services:
at-home visit for personal assistance and training
unlimited toll-free telephone support before and after sale
unlimited email support before and after sale
appropriate CPAP and Auto-CPAP set-up according to prescribed pressure setting
I have been working with Jili at your Dixie Road location for a couple of months now. I came to her with a complete list of issues: CPAP machine not working correctly, mask would not fit correctly because of my full beard, using the machine with very little or no results, etc, etc.
Juli is friendly, very patient and extermely knowledgable. I now have a machine and a face mask that work. I'm sure that if it wasn't for Juli's help I would have stopped using the machine weeks ago.
Thank you Juli
Dennis Small Grimsby
The telephone service was friendly and knowledgeable. The parts I needed were shipped the day I ordered them, and arrived the next day.
I love the promptmess of the order. Considering I do not live in a large city, I still receive my order in a speedy fashion.
Also the quality of the product keeps me coming back.