Excellent Service
My initial purchase of a Z1 CPAP in January 2016 was very satisfactory staff interaction -fast, efficient delivery, and great product. This fall I received an error message on the machine and phoned for assistance. Dominique immediately asked me to return the Z1 for examination, and promptly informed me that I would get a Warranty replacement from the manufacturer. He was very professional and helpful, kept me informed, and now I have received a brand new unit. Just excellent service and personal assistance.
Ben Nelson, BC
Best CPAP Vendor Bar None
My ICON Premo died out of warranty but before I was eligible again for ADP funding. Rather than purchasing a new APAP unit at full cost, Robert at the Vaughan location directed me to a program for Fisher and Paykel machines that break after the warrenty is up. This saved me hundreds of dollars and my insurance will cover the costs. Robert took his time to go over the machine and its features and made sure I was comfortable with it, despite the fact that it was a busy morning for him. Hands down, this was the best experience I ve had with any CPAP vendor ever. Don t deal with anyone else because they can t compare to the expertise and great customer care that CPAP Clinic provides.
Patrick Houston Keswick
Alex the Great
i tell this story often to people who ask about my Res med 10.....and the 9 i had before.....I say like anything else its a process to understand the lifestryle change of choosing you future health or just keep suffering.,....Its about the support you can get from someone....I must have talked to Alex 3 or 4 times over a month when he coached me up and i stayed in touch for 10 years....i have bought two such machines.....I got a call from someone who i offered my phone number and said ....you need one but you also will need support....And the Cpap clinic provided me the support until i knew that my Res med 9 and 10 were my best friend.....for 10 years or more i have breathed easier ...my nasal polyps are gone....they went when i used the heated hose.....i actually sleep 7 or 8 hours not two or 3.....Alex i am indebted too you Sir.....
charles gould ssssu
