Dear Alex....I again wanted to thank you for all your help with this cord and wanted to say sorry for all the confusion...I hate that it has been such a big headache and caused you extra work. I appreciate your patience with me. Thanks again, Lisa Campbell

Lisa Campbell

Amazing Service

Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!

Brian Wabush

Hien Tran; Superb Customer Service

On November 13, 2025 I booked an appointment with Hien Tran to purchase a new ResMed CPAP machine. I previously met Hien in April, I had a Fisher & Paykel Machine which no longer worked. Instead of selling me a new machine, Hien painstakingly refurbished the F&P machine . Because of its age I decided to purchase a new machine. Again Hien patiently explained the options and configured a new ResMed machine for my use. He also helped set up the ResMed APP on my iPhone. The next day, he followed up with an e-mail to see if I was satisfied with the product settings. l suggested a minor modification which he incorporated remotely. Hien provided significant added value and greatly exceeded my expectations. I am delighted. Hien, Thank you!

Stan Albert Maple, Ontario