I bought a Medistrom Pilot-12 battery to run my CPAP on the plane. I had to ask questions by email to choose my battery before purchase. The responses were returned quickly and were perfect . My online purchase was delivered very quickly and exactly meets my expectations.
Pierre Morency Prévost
Excellent Service
My initial purchase of a Z1 CPAP in January 2016 was very satisfactory staff interaction -fast, efficient delivery, and great product. This fall I received an error message on the machine and phoned for assistance. Dominique immediately asked me to return the Z1 for examination, and promptly informed me that I would get a Warranty replacement from the manufacturer. He was very professional and helpful, kept me informed, and now I have received a brand new unit. Just excellent service and personal assistance.
Ben Nelson, BC
SERVICE +++
Much to my chagrin, I just recently started using a CPAP machine. When I was still in testing mode, I was having a disagreement with my service provider, here in Ottawa; so a friend referred me to Rob Pearce in the Mississauga CPAP Clinic. I was apprehensive about doing the deal long distance; but was I surprised. I couldn t believe the support and encouragement he provided. He also sent me a loaner, which I received in 3 days; and my purchased machine arrived 5 days later. Rob and his colleagues were efficient and professional and answered all my concerns. And the icing on the cake was that his price was better than the quote I had received from the Ottawa company. I would not hesitate to recommend having your CPAP needs provided by CPAP Clinic. They understand the meaning of service.
Jack Curran OTTAWA