Reliable

I live on Vancouver Island. I called first and discussed what I was looking for in a machine. The person I talked with provided me with a price that was over $1000 less than my local dealer. I was asked to submit my prescription by email. After it was approved and within 2 hours I was provided with a link to order. After ordering I received a confirmation and follow up email when the machine was ready to send. The pressure and ramp was preset and a few extra filters thrown in. Altogether in less than a 24 hours my order was made, processed and the CPAP machine sent to me. Five days later my CPAP arrived. Great communication. Very quick, friendly and efficient service. Will definitely recommend and have them assist me with future purchases.

Dennis Nanaimo

CPAP SERVICE

I have purchased 2 CPAP machines (for my wife and I) after Philips CPAPS have been recalled. I purchased 2 RESmed CPAPS as they are proven safe. The service was great and setting up the pressure was done remotely. My wife had a couple of changes and they were done remotely, instantly. Thank you

Victor COOKSTOWN ONTARIO CA

Hien Tran; Superb Customer Service

On November 13, 2025 I booked an appointment with Hien Tran to purchase a new ResMed CPAP machine. I previously met Hien in April, I had a Fisher & Paykel Machine which no longer worked. Instead of selling me a new machine, Hien painstakingly refurbished the F&P machine . Because of its age I decided to purchase a new machine. Again Hien patiently explained the options and configured a new ResMed machine for my use. He also helped set up the ResMed APP on my iPhone. The next day, he followed up with an e-mail to see if I was satisfied with the product settings. l suggested a minor modification which he incorporated remotely. Hien provided significant added value and greatly exceeded my expectations. I am delighted. Hien, Thank you!

Stan Albert Maple, Ontario