Excellent customer service and products

I want to acknowledge the excellent Customer Service that I have received from Juli at the Vaughan location. I first was diagnosed with Sleep Apnea a few years ago and I was in denial for almost 1 year, then finally decided to get a machine and went to a different place close to Yonge and Steeles and I had the worst experience ever. Fortunately, I did not give up and searched in Google for other CPAP machine places, and one day, I was in Vaughan, and Google lead me to this CPAP location at Vaughan. Juli was very knowledgeable about the products, and about how one may feel when just getting started to use a CPAP for the first time. Her kind approach and patience really made the difference to get me started with my CPAP machine. That first night, I slept for the first time in many years, and woke up feeling energized, as if I had had a Power up sleep. I am very thankful to Juli s professionalism in customer service, the quality of the Resmed product that we chose, her guidance and patience for us to get the most comfortable mask I could have ever hoped for (Dreamworks) after her helping me to try several others. The quality of sleep that I have now has most probably saved my life. I am getting the right care for my body, the right oxygen I need and definitely peace of mind. I decided to buy the cleaning machine, which has worked wonderfully, also giving me the confidence that my mask and machine are very well taken care of. I recently purchased a mask replacement, called her, and as always, her customer support was excellent and got the products shipped to my home right away. Thank you Juli, you make a difference in people s lives.

Elizabeth Evans Toronto

Forgotten CPAP electrical cord

I realized when I was unpacking my CPAP machine at the airport hotel that I had not packed the electrical cord for my CPAP. I phoned your company and got in touch with Alex who undertook to locate the necessary cord and then arrange for a Uber driver to deliver it to the hotel. It was a necessary expense since we are flying out for a month tomorrow morning early. Thanks once again to Alex who went out of his way to make all this happen. Peter

Peter Staples Wellington

CPAP Clinic Testimonial

Kudos to Daniel and the team at the CPAP Clinic Mississauga location, they took care of all my issues especially in choosing the right CPAP mask. Thank you for your patience and professionalism and great customer service and knowledge. I’ll make sure in the future to recommend your services to anyone I know that needs APAP, CPAP, or BPAP equipment.

Rocky Maple