Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.

K. Viers Ottawa

Assistance when no other company would.

I was extremely fortunate to have such great assistance from the CPAP Clinic. Deniel, in particular, took it upon himself to assist with exchanging my recalled Philip s BPAP machines. Despite the Philip s recall, it had taken years to obtain the necessary help with the exchange. This all changed when I contacted The CPAP Clinic. Soon after I contacted CPAP Clinic, I received two new Dream Machines. Much appreciated CPAP Clinic and Daniel.

Hugh Fort McMurray

New Equipment

I previously dealt with Medigas in Barrie until all the staff were replaced. When I went in for my eligible equipment replacement . If I can’t say nothing good about them I won’t say anything other than I’ll never go there or spend .05 there again. I found the CPAP Clinic up on Bell Farm Rd. I was warmly met and greeted by Natasha who started my file and took my info for June. June was the most efficient CPAP technician I’ve ever met, she was not intimidated by my Healthcare Providers and knew how to process my necessary requirements expertly. Well done by CPAP Clinic Barrie, I am very grateful for the attention given to me and expertise in handling my file. Thank You very much.

Cecil Young Barrie Ontario