My husband and I visited the Dixie Road location today. I purchased the SoClean 2 unit. The RN Natalie assisted us with our purchase - she was fantastic very knowledgeable and lovely person. After my next sleep clinic appt. I will definitely be back to purchase my new CPAP unit for sure!! Great service!!
Linda G. Mississauga
Unbelievable service! We were a little apprehensive making such a large purchase online but due to this company having such a great rating with the BBB we decided to take a chance because the prices were the cheapest we could find anywhere, especially with their price match policy. We placed our order and had a couple items for which we requested a price match, which was honoured, no questions asked! Our order was placed at 3:00 pm, by 4:05 pm we received the Canada Post tracking information!!! Order was received 2 days later in perfect condition. One item did not fit properly so when we inquired as to how/if we could make an exchange we were advised That they would be sending the replacement size with a shipping label to return the item that had to be returned. Within 10 mins we received the tracking information!!!! We have never seen service like his before and we will definately be referring others to this company and we will be regular customers without a doubt!!!!! Would not shop anywhere else!!!!
As always, they are fast and very helpful. I never have to wait for assistance, im always greeted and helped within seconds. Im also usually in and out within 5 minutes. Unless i decide to stay longer to ask more questions.