Reflecting on my angst of purchasing products from a non Canadian company I decided to Google CPAP products. To my delight I located CPAPClinic.ca I telephoned and chatted with a young lady, Julie Benson. Directions were provided from my abode in Mount Forest Ontario and I arranged a rendezvous on a Saturday. The warm and professional greeting was obviously a sign the young ladies enjoy what they are doing. After a few moments with Ms. Benson, my queries centered on some technical data and she invited Ms. Santos to provide the information. I was quite impressed with Ms. Santos professionalism, knowledge and recommendations. I did not feel pressured or rushed. I have the items I ordered and will place all future orders through this company. Both of these ladies are excellent ambassadors for CPAP Clinic and they are jewels as front line personnel for this organization. Robert Plamondon Mount Forest Ontario
Robert Plamondon Mount Forest Ontario
Very disappointed with the quality of the Phillips Wisp mask frame and hose assembly. Seven to ten days after the 90 warranty the cloth-covered mask frame disintegrated on one side of the mask. I repaired the break with tape only to have the plastic clips on the hose cease to remain connected to the mask (more tape). I made the mistake of not contacting VitalAire immediately, and now have no recourse but to purchase new equipment. "Great warranty" folks on a cheaply made but expensive product.
K. Viers Ottawa
I have been purchasing my CPAP equipment from this website for about 5 years. I have never had a bad experience with them. I can count on their professionalism each and every transaction. They have excellent prices, often half of what I was paying in retail stores in Edmonton, and their free shipping is fast and efficient. There is no need for me to look for CPAP supplies elsewhere. They are readily available to answer questions. I fully recommend them!